Common questions
How do I add a receipt?
Tap Scan in the chat, point the camera at the receipt and tap Save. You can also add photos, screenshots and PDFs with the + button. The receipt is saved on your phone first and read a moment later.
The read got something wrong. How do I fix it?
Open the receipt and change the store, the date, the total, the tax lines or the category from its menu. Your edit stays, even if the receipt is read again. You can also tell the chat, for example “Tamarack is tools, not materials”, and undo the change on its card.
A read failed or is stuck.
The receipt is still saved. Without a network it waits and is read when you are back online. If a read fails, open the receipt and choose Try again or Enter by hand.
How do I move a receipt between Business and Personal?
Under a scanned receipt in the chat, tap Change next to its book, or open the receipt and change the book from its menu. Risy remembers the choice for that store.
The same purchase shows twice.
A receipt, a bank screenshot and a statement line of one purchase are linked automatically. When Risy is not sure they are the same, it keeps both and asks you to check, instead of merging them silently. Open either one to answer.
How do I export my records?
In Settings, choose the year and the book and export the archive. You get one ZIP with a summary PDF, a spreadsheet, a JSON file, a capture log and every original image and PDF. Exporting is free.
How do I delete my account and data?
In Settings, on the same screen as the export, choose Delete account and confirm. Your records, files and chats are removed from our servers and from the phone. It cannot be undone, so export first if you need the records. More in the privacy policy.
Can Risy tell me what I can claim?
No. Risy organizes your records and gives you a summary for your records. It does not give tax advice. Check with your accountant.
Which languages does it speak?
English and Ukrainian, following your phone's language. The export is in English.